Accessibility

Our Commitment

VZ Renewal & Management LLC, doing business as Home Pro Services, is committed to ensuring that our website is accessible to people with disabilities. We strive to provide an inclusive digital experience for all visitors, regardless of ability or technology used to access our Site.

Accessibility Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines are developed by the World Wide Web Consortium (W3C) and are widely regarded as the international standard for web accessibility.

Our ongoing efforts include:

• Providing meaningful alternative text for images
• Ensuring sufficient color contrast between text and backgrounds
• Making all functionality available via keyboard navigation
• Using semantic HTML to support screen readers and assistive technologies
• Providing clear and consistent navigation throughout the Site
• Ensuring forms include proper labels and error messages
• Designing responsive layouts that work across devices and screen sizes

Known Limitations

While we strive for full accessibility, some content on our Site may not yet be fully accessible. We are actively working to identify and resolve any barriers. If you encounter an issue, we want to know about it so we can fix it.

Alternative Ways to Reach Us

If you have difficulty using any part of our website, we are happy to assist you directly. You can reach us through the following channels:

• Phone: (509) 653‑5044 — call us during business hours and we will help you with any information or service you need
• Email: hello@homeproscw.com — send us a message and we will respond within one business day

Feedback

We welcome your feedback on the accessibility of our Site. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

VZ Renewal & Management LLC
DBA Home Pro Services
Ellensburg, WA
Phone: (509) 653‑5044
Email: hello@homeproscw.com

We aim to respond to accessibility feedback within two business days and to resolve reported issues as promptly as possible.